Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and international conversions.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately. Please contact our support team within 30 minutes of purchase to request changes.
Are your fabrics sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes.
How should I care for my Boden garments?
Each item features a care label with specific instructions. Generally, we recommend cold washes and air drying to preserve fabric integrity.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What should I do if I receive a faulty item?
We apologize for the inconvenience. Please contact our customer service team immediately with your order number and a photo of the defect.